Notice

Change Healthcare announced a breach of HIPAA privacy and is reaching out to individuals whose personal information may have been compromised. Although this incident does not involve Delta Dental of New Jersey or Connecticut, Change Healthcare is a vendor we used and we are providing this information to help our members who might be affected.

Core Market Updates


Enrollment/Eligibility

  • Manual eligibility updates: log into our employer portal to view and process eligibility updates in real time. If you have been authorized and need to obtain your username and password, send an email to eliginquiry@DeltaDentalNJ.com.
  • Electronic file eligibility (EDI files) are processed within 2 business days of receipt.
  • Manual enrollment changes can also be sent to eliginquiry@DeltaDentalNJ.com or faxed to 973-285-4142.
Billing

  • For self-funded employers with weekly claim debits: We will continue to debit claims that are paid in the prior week and notify you via the weekly/monthly claims invoice.
  • For fully-insured employers with monthly premium debits: We will continue to debit premiums on a monthly basis.