Notice

Monday, January 20: Our Customer Service line (800-452-9310) will be closed in observance of Martin Luther King Jr. Day. Accounts with dedicated customer service numbers can still call between 9:00 AM and 5:00 PM ET, but may experience longer wait times. We apologize for any inconvenience this may cause.

 

Need benefit information and claim status in a hurry? The MySmile self-service website and Interactive Voice Response system (800-452-9310) are available 24/7.


Change Healthcare announced a breach of HIPAA privacy and is reaching out to individuals whose personal information may have been compromised. Although this incident does not involve Delta Dental of New Jersey or Connecticut, Change Healthcare is a vendor we used and we are providing this information to help our members who might be affected.

Email Policy

All Delta Dental members are added to all digital communications lists and notifications automatically following the creation of a MySmile® account. However, each user has the opportunity to opt-out of certain notifications.

Email
Every email from Delta Dental will include an “unsubscribe” link with instructions. You can remove yourself from an email notification by clicking on the unsubscribe link contained in the footer of each email. The unsubscribe function at the bottom of a specific email is designed to only remove you from that particular email list, not all Delta Dental of Connecticut communications. Please note, that you cannot opt out of certain messages, such as account status, website updates, or other similar communications. Please allow 48 hours to be removed from a list.

DeltaDentalCT.com has a NO SPAM policy. If you have received an unsolicited email which appears to be promoting Delta Dental, please forward a copy of the offending email immediately to SuspiciousActivity@DeltaDentalNJ.com. Delta Dental policy is to have staff review and investigate the submission and follow up with you to communicate our findings. An easy way to recognize a fake Delta Dental email notification is that it will be missing an unsubscribe link and email policy link at the bottom.