Notice

Happy Thanksgiving! Our offices will be operating during normal call center hours from 8:00 AM to 5:00 PM ET on Wednesday, November 27th. We will be closed on Thursday, November 28th and Friday, November 29th to allow our associates time to spend with their families and loved ones. We wish you a wonderful holiday filled with gratitude and joy!

 

We apologize for any inconvenience this may cause. Please self-service by signing into your account or using our Interactive Voice Response System (IVR) 24/7 at 800-452-9310.

D&I resources




The Diversity Council has compiled a number of resources for your reference including glossaries, tests, tools, a workshop, articles and videos. Our goal is to provide tools to promote continued learning and working together towards long-term change at work and in our daily lives. We welcome your submissions of any additional materials that you would like to see posted on the Diversity Council webpage.


Suggested tools


  • Racial Equity Tools – offering tools, research, tips, curricula, and ideas for people who want to increase their own understanding and to help those working for racial justice at every level – in systems, organizations, communities, and the culture at large.
  • Questions to ask yourself about hiring basis and tips to reduce bias in your hiring process. 
  • Quiz: What do you know about unconscious bias?


Glossaries



Ted Talks, YouTube and other videos



LBTGQ+

  • PFLAG National Glossary of Terms
  • A Guide To Gender Identity Terms


Unconscious Bias



Workshops



Articles