Change Healthcare announced a breach of HIPAA privacy and is reaching out to individuals whose personal information may have been compromised. Although this incident does not involve Delta Dental of New Jersey or Connecticut, Change Healthcare is a vendor we used and we are providing this information to help our members who might be affected.
Delta Dental of New Jersey is operational during the current health crisis even though we are working remotely. To protect our associates and their families during the current health crisis, we have a reduced number of staff available to take phone calls. You may experience longer than normal wait times. We continue to pay claims, monitor enrollment and eligibility, and more.
Our web site is your best resource, as our Member, Dentist, and Employer portals are available for you to review claims, check eligibility and benefits, and perform other self-service functions.
If you need to contact us, you can reach us via email.
Additionally, our Interactive Voice Response System (IVR) is operational 24/7 for self-service at 800-452-9310.
See below for additional information and resources, including what to do in case of a dental emergency.
Find a dentist taking emergency patients
Coverage continuation and additional contact information
Keep your oral health in check during the health crisis
Stay in touch and find what you need during the pandemic