Notice
Monday, January 20: Our Customer Service line (800-452-9310) will be closed in observance of Martin Luther King Jr. Day. Accounts with dedicated customer service numbers can still call between 9:00 AM and 5:00 PM ET, but may experience longer wait times. We apologize for any inconvenience this may cause.
Need benefit information and claim status in a hurry? The MySmile self-service website and Interactive Voice Response system (800-452-9310) are available 24/7.
Change Healthcare announced a breach of HIPAA privacy and is reaching out to individuals whose personal information may have been compromised. Although this incident does not involve Delta Dental of New Jersey or Connecticut, Change Healthcare is a vendor we used and we are providing this information to help our members who might be affected.
Initial Credentialing (new dentists) and Recredentialing
Delta Dental has partnered with DentalXChange to bring you online recredentialing
Here's what you need to know:
- You won’t receive a recredentialing package in the mail anymore. Instead, the email from DentalXChange will include a link to our online credentialing portal. The portal contains everything you need for credentialing in one convenient location.
- There’s nothing you need to do right now. When you come due for recredentialing, you’ll receive an email from DentalXChange to get started.
- The online credentialing tool is free and contains several time-saving features. Online forms have auto-populating fields, so you only need to enter information once. There’s an online repository to store documents. You can e-sign your credentialing documents, too.
Delta Dental of Connecticut is a part of Delta Dental Plans Association. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories.
